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GLOBAL VR HOME
::: GLOBAL VR
®
Service Bulletins :::
Number
Date
Issue
Product
Priority
SB-050
6/12/2012
Audio Plays from the wrong speakers, or some speakers do not play
Games with Realtek Audio Interface
Low: Useful Information
SB-049
4/9/2012
Only Left & Right Front Audio Speakers Work after Software Reinstall
All Games with DG41TX Motherboard
Low: Useful Information
SB-048
11/23/2011
Turn off Power before Connecting Game Dongle or Dongle may become Damaged and Unusable
All Games
Low: Useful Information
SB-047
7/25/2011
Found New Hardware Wizard
appears after running the System Recovery Disk
All Games
Low: Useful Information
SB-046
2/19/2009
Change BIOS setting if
Found New Hardware Wizard
appears at boot
Paradise Lost
Medium: Recommended Action for Affected Systems
SB-045
2/18/2009
Change BIOS setting if rear (seat) speakers do not work
NASCAR Racing
Need for Speed CARBON
Medium: Recommended Action for Affected Systems
SB-044
12/1/2008
Weld points in seat pedestal can loosen and cause damage to pedestal
NASCAR Racing Motion Platform
Medium: Recommended Action
SB-043
5/16/2008
Light Gun Calibration Help
America's Army
Low: Useful Information
SB-042
2/21/2008
Cabinet Sections may Separate after Rough Handling
NASCAR Racing Standard Cabinets
Medium: Recommended Action
SB-041
1/29/2008
Video Cards can Sometimes Loosen in Shipping
NASCAR Racing
Medium: Recommended Action for Affected Systems
SB-040
11/27/2007
Boom Support Base Can Loosen and Weaken Over Time
Vortek V3
Medium: Recommended Action
SB-039
11/1/2007
Dollar Bill Validator Wires should be properly routed and protected.
NASCAR Racing
Medium: Recommended Action
SB-038
10/26/2007
NASCAR Software Version 1.1 and Linking Cabinets
NASCAR Racing
Low: Useful Information
SB-037
10/17/2007
GLOBAL VR provides 1-Year Limited Warranty on New Dedicated Cabinets.
Products released
after 9/1/2007
Low: Useful Information
SB-036
8/20/2007
Do Not
use a Crossover Coupler to Link NASCAR Racing Cabinets.
NASCAR Racing
Low: Useful Information
SB-035
7/17/2007
New Immersion Force Feedback PCB provides high reliability, plug-and-play compatibility, and reduced cost.
All Driving Games
Low: Useful Information
SB-034
6/19/2007
Drive jumpers must be set correctly.
Global Arcade Classics
Medium: Recommended Action
SB-032
2/7/2007
Shifters need adequate slack in micro switch wires.
Underground
Low: Useful Information
SB-031
2/5/2007
UltraPin table image appears on backglass monitor.
UltraPin
Low: Useful Information
SB-030
2/2/2007
UltraPin backglass monitor turns off briefly when knocker is activated. (Cabinets with serial number lower than GVRPIN000100.)
UltraPin
Medium: Recommended Action for Affected Systems
SB-029
1/19/2007
Need for Speed
steering belt must be adjusted regularly.
Need for Speed
(All Versions)
Medium: Recommended Action
SB-028
1/16/2007
UltraPin Dot Matrix Display (DMD) may be positioned too low.
UltraPin
Medium: Recommended Action for Affected Systems
SB-027
1/10/2007
New software version lets you set different prices for starting and continuing a game.
Aliens: Extermination
Low: Useful Information
SB-026
11/22/2006
Aliens gun pot wires can break if they do not have enough slack.
Aliens: Extermination
Medium: Recommended Action
SB-023
4/19/2006
Single-board & dual-board force-feedback systems are interchangeable.
Need for Speed
(All Versions)
Low: Useful Information
SB-022
1/24/2006
Seats can become loose and wobble. Use Loctite or Nylock nuts on the mounting bolts to prevent loosening.
Underground
(dedicated cabinets only)
Medium: Recommended Action for Affected Systems
SB-019
10/6/2005
If the CMOS battery fails, CMOS settings must be changed.
PGA Tour Golf
Need for Speed
Madden
Medium: Recommended Action for Affected Systems
SB-018
10/6/2005
BIOS (CMOS) Setup for Games with NB32-SL Motherboard
PGA Tour Golf
Low: Useful Information
SB-017
10/6/2005
BIOS (CMOS) Setup for Games with PS35-BL Motherboard
PGA Tour Golf
Need for Speed
Madden
Low: Useful Information
SB-015
8/26/2005
If monitor looks dim, adjust the gamma to increase overall brightness.
PGA Tour Golf
Challege Edition
Need for Speed
Low: Useful Information
SB-014
7/27/2005
Set
Challenge Edition
SmartCard Dispenser to hold a dispensed card for 30 seconds before ejecting.
PGA Tour Golf
Challege Edition
Low: Useful Information
SB-013
7/26/2005
Dollar Bill Validator (DBV) does not register inputs on
Challenge Edition
Upgrade Cabinets with Nytric Version 1.4.
PGA Tour Golf
Challege Edition
Upgrade Cabinets
Medium: Recommended Action for Affected Systems
SB-012
5/4/2005
Some Money Controls brand Dollar Bill Validators are not properly grounded, causing intermittent malfunctioning.
MADDEN
Field Test Only:
Underground
PGA Tour Golf Challege Edition
High: Immediate Action Required
SB-011
4/14/2005
Audio Amp must be Connected to +5/+12 VDC Power Supply or Game May Freeze
Need for Speed
MEDIUM: Recommended Action
SB-010
2/8/2005
Checking the Power Plate Wiring and Adding a Ground (Earth) Wire to the Coin Vault
PGA Tour Golf
Need for Speed
MEDIUM: Recommended Action
SB-009
1/24/2005
Fix for Sliding Monitor Glass
PGA Tour Golf
MEDIUM: Recommended Action for systems experiencing the issue
SB-007
10/19/2004
Two Versions of Golf Computer Exist; Each Requires Specific Software
PGA Tour Golf
Championship III
Edition
LOW: Useful Information
SB-005
5/12/2004
Distorted Sound from 4-Ohm Speakers
Six-Gun Select
Last Bounty Hunter
Fast Draw
MEDIUM: Recommended Action for systems experiencing the issue
SB-004
5/12/2004
Setting Date and Time
PGA Tour Golf
LOW: Useful Information
SB-003
4/15/2004
Mismatched Coin Harness on Some Models
Vortek V3
MEDIUM: Recommended Action for systems experiencing the issue
SB-002
5/14/2003
Video Card Overheating
PGA Tour Golf
MEDIUM: Recommended Action for systems experiencing the issue
SB-001
5/7/2003
Intermittent Trackball
PGA Tour Golf
Championship II
only
MEDIUM: Recommended Action for systems experiencing the issue
Service Bulletin Priority Levels
Priority Level
Description
LOW - Useful Information
Provides useful information for maintaining your system.
MEDIUM - Recommended Action
Describes recommended actions to ensure optimal system performance, or to resolve an issue occuring on some systems.
HIGH - Immediate Action Required
Describes steps to resolve a potentially serious problem.