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Click below to download the latest service information:
General Information
Service Bulletins
Set BIOS if CMOS battery fails
BIOS (CMOS) Setup for NB32-SL Motherboard
BIOS (CMOS) Setup for PS35-BL Motherboard
If monitor looks dim, adjust the gamma
SmartCard Dispenser Dropping Cards (32 KB)
DBV Not Registering Inputs (20 KB)
Power Plate Wiring & Grounding (279 KB)
Fix Sliding Monitor Glass (65 KB)
Software for Specific Computer Versions (42 KB)
Kortek Monitor Troubleshooting (45k)
Useful Information:
Check the Hardware Reference page for I/O PCBs, Motherboards, and BIOS settings
FAQ and Troubleshooting Information
Monitor Settings
Team Challenge Edition Documents
Dedicated Cabinets (Software Version 1.1)
Team Challenge System Manual (1.7 MB)
Team Challenge Software Restore Guide (84 KB)
Team Challenge Upgrade Instructions (0.5 MB)
Team Challenge Software Release Notes (0.5 MB)
Team Challenge Cabinet Settings Worksheet (15 KB)
Cabinet Conversion Documents
Team Challenge Conversion Kit Instructions (550 KB)
Monitor Upgrade Template (35 KB)
Tournament Header Conversion Instructions (566 KB)
EGA/CGA Monitor Conversion (157 KB)
Control Panel Conversion (603 KB)
Conversion Kit Agreement (926 KB)
Challenge Edition Documents
Challenge Edition Documents
Challenge Edition System Manual (1.2 MB)
Challenge Edition Upgrade Kit Instructions (327 KB)
Version 3.0.4.6 Software Update Instructions (27 KB)
Challenge Edition Software Restore Guide (20 KB)
Challenge Edition Cabinet Settings Worksheet (15 KB)
Challenge Edition Conversion Kit Instructions (786 KB)
Cabinet Upgrade Documents
Card Dispenser Installation (Internal Mount) (181 KB)
Template for Internal-Mount Card Dispenser (56 KB)
Card Dispenser Installation (External Mount) (160 KB)
Backlit Tournament Header Installation (72 KB)
Championship Edition I, II, & III Documents
Championship III Documents (Archive)
Championship III System Manual (1.7 MB)
Championship III Upgrade Kit (94 KB)
Installing the FX-5700-256 Video Card (26 KB)
Replacing US Coin Mech with NRI Type (49 KB)
Championship I and II Documents (Archive)
Champ II System Manual (2.5 MB)
Champ II Non-Tournament Software Install (360 KB)
Service Bulletin: Champ II Upgrade (47k)
Champ I Software Install (954 KB)
Cabinet Conversion Documents
Championship Edition Conversion Kit Instructions (1.6 MB)
Tournament Hardware Kit (480 KB)
Tournament Hardware for Conversions (480 KB)
Everlast Computer Upgrade (784 KB)
TrackBall Upgrade (1.9 MB)
Conversion Simplified Wiring Diagram (24 KB)
Conversion Detailed Wiring Diagram (22 KB)
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customer service contact: techsupport@globalvr.com
phone: 408.597.3435 fax: 408.597.3437
address: 1955 Concourse Drive, San Jose, CA 95131
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