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::: GLOBAL VR® Service Bulletins :::
Number Date Issue Product Priority
SB-042 2/21/2008 Cabinet Sections may Separate after Rough Handling NASCAR Racing Standard Cabinets Medium: Recommended Action
SB-041 1/29/2008 Video Cards can Sometimes Loosen in Shipping NASCAR Racing Medium: Recommended Action for Affected Systems
SB-040 11/27/2007 Boom Support Base Can Loosen and Weaken Over Time Vortek V3 Medium: Recommended Action
SB-039 11/1/2007 Dollar Bill Validator Wires should be properly routed and protected. NASCAR Racing Medium: Recommended Action
SB-038 10/26/2007 NASCAR Software Version 1.1 and Linking Cabinets NASCAR Racing Low: Useful Information
SB-037 10/17/2007 GLOBAL VR provides 1-Year Limited Warranty on New Dedicated Cabinets. Products released
after 9/1/2007 		Low: Useful Information
SB-036 8/20/2007 Do Not use a Crossover Coupler to Link NASCAR Racing Cabinets. NASCAR Racing Low: Useful Information
SB-035 7/17/2007 New Immersion Force Feedback PCB provides high reliability, plug-and-play compatibility, and reduced cost. All Driving Games Low: Useful Information
SB-034 6/19/2007 Drive jumpers must be set correctly. Global Arcade Classics Medium: Recommended Action
SB-032 2/7/2007 Shifters need adequate slack in micro switch wires. Underground Low: Useful Information
SB-031 2/5/2007 UltraPin table image appears on backglass monitor. UltraPin Low: Useful Information
SB-030 2/2/2007 UltraPin backglass monitor turns off briefly when knocker is activated. (Cabinets with serial number lower than GVRPIN000100.) UltraPin Medium: Recommended Action for Affected Systems
SB-029 1/19/2007 Need for Speed steering belt must be adjusted regularly. Need for Speed
(All Versions) 		Medium: Recommended Action
SB-028 1/16/2007 UltraPin Dot Matrix Display (DMD) may be positioned too low. UltraPin Medium: Recommended Action for Affected Systems
SB-027 1/10/2007 New software version lets you set different prices for starting and continuing a game. Aliens: Extermination Low: Useful Information
SB-026 11/22/2006 Aliens gun pot wires can break if they do not have enough slack. Aliens: Extermination Medium: Recommended Action
SB-025 8/14/2006 Optimizing a Dial-Up Connection All Online Games Medium: Recommended Action
SB-024 8/9/2006 New modem driver patch improves modem connection speed and performance, and reduces connection errors. All Online Games Medium: Recommended Action
SB-023 4/19/2006 Single-board & dual-board force-feedback systems are interchangeable. Need for Speed
(All Versions) 		Low: Useful Information
SB-022 1/24/2006 Seats can become loose and wobble. Use Loctite or Nylock nuts on the mounting bolts to prevent loosening. Underground
(dedicated cabinets only) 		Medium: Recommended Action for Affected Systems
SB-021 12/28/2005 Dial-up numbers must be updated if game cannot call in. All Online Cabinets Except in the UK, South Africa, & Australia High: Immediate Action Required
SB-020 10/14/2005 If you must force a call to restore tournament play, unregister and reregister the cabinet to ensure all features are enabled. PGA Tour Golf Medium: Recommended Action for Affected Systems
SB-019 10/6/2005 If the CMOS battery fails, CMOS settings must be changed. PGA Tour Golf
Need for Speed
Madden 		Medium: Recommended Action for Affected Systems
SB-018 10/6/2005 BIOS (CMOS) Setup for Games with NB32-SL Motherboard PGA Tour Golf Low: Useful Information
SB-017 10/6/2005 BIOS (CMOS) Setup for Games with PS35-BL Motherboard PGA Tour Golf
Need for Speed
Madden 		Low: Useful Information
SB-016 8/25/2005 Don't unregister cabinets to install new software. 4-digit registration keys (codes) can be used only once and expire after 7 days. PGA Tour Challege Edition Medium: Recommended Action
SB-015 8/26/2005 If monitor looks dim, adjust the gamma to increase overall brightness. PGA Tour Challege Edition
Need for Speed 		Low: Useful Information
SB-014 7/27/2005 Set Challenge Edition SmartCard Dispenser to hold a dispensed card for 30 seconds before ejecting. PGA Tour Challege Edition Low: Useful Information
SB-013 7/26/2005 Dollar Bill Validator (DBV) does not register inputs on Challenge Edition Upgrade Cabinets with Nytric Version 1.4. PGA Tour Challege Edition Upgrade Cabinets Medium: Recommended Action for Affected Systems
SB-012 5/4/2005 Some Money Controls brand Dollar Bill Validators are not properly grounded, causing intermittent malfunctioning. MADDEN
Field Test Only:
     Underground
     PGA Challege Edition 		High: Immediate Action Required
SB-011 4/14/2005 Audio Amp must be Connected to +5/+12 VDC Power Supply or Game May Freeze Need for Speed MEDIUM: Recommended Action
SB-010 2/8/2005 Checking the Power Plate Wiring and Adding a Ground (Earth) Wire to the Coin Vault PGA Golf
Need for Speed 		MEDIUM: Recommended Action
SB-009 1/24/2005 Fix for Sliding Monitor Glass PGA Golf MEDIUM: Recommended Action for systems experiencing the issue
SB-007 10/19/2004 Two Versions of Golf Computer Exist; Each Requires Specific Software PGA Golf
Championship III Edition 		LOW: Useful Information
SB-005 5/12/2004 Distorted Sound from 4-Ohm Speakers Six-Gun Select
Last Bounty Hunter
Fast Draw		 MEDIUM: Recommended Action for systems experiencing the issue
SB-004 5/12/2004 Setting Date and Time PGA Golf LOW: Useful Information
SB-003 4/15/2004 Mismatched Coin Harness on Some Models Vortek V3 MEDIUM: Recommended Action for systems experiencing the issue
SB-002 5/14/2003 Video Card Overheating PGA Golf MEDIUM: Recommended Action for systems experiencing the issue
SB-001 5/7/2003 Intermittent Trackball PGA Golf
Championship II only		 MEDIUM: Recommended Action for systems experiencing the issue

Service Bulletin Priority Levels
Priority Level Description
LOW — Useful Information Provides useful information for maintaining your system.
MEDIUM — Recommended Action Describes recommended actions to ensure optimal system performance, or to resolve an issue occuring on some systems.
HIGH — Immediate Action Required Describes steps to resolve a potentially serious problem.

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customer service contact: techsupport@globalvr.com
phone: 408.597.3435     fax: 408.597.3437
address: 2350 Zanker Road, San Jose, CA 95131
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