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GLOBAL VR HOME
Welcome to the GLOBAL VR
®
Customer Service Website. Please select a product link to view all service documents.
WHAT'S NEW!
Shh..! Welcome to Frightfearland
documents are now online.
New and Improved FAQ/Troubleshooting pages.
Visit our Online Store to buy parts.
Check our Hardware Reference page for I/O PCBs, Motherboards, BIOS settings, & System Recovery Disk (SRD) versions.
Latest Service Bulletins
Click Here to View ALL Service Bulletins
Number
Date
Issue
Product
Priority
SB-049
4/9/2012
Only Left & Right Front Audio Speakers Work after Software Reinstall
All Games with DG41TX Motherboard
Low: Useful Information
SB-048
11/23/2011
Turn off Power before Connecting Game Dongle or Dongle may become Damaged and Unusable
All Games
Low: Useful Information
SB-047
7/25/2011
Found New Hardware Wizard
appears after running the System Recovery Disk
All Games
Low: Useful Information
SB-046
2/19/2009
Change BIOS setting if
Found New Hardware Wizard
appears at boot
Paradise Lost
Medium: Recommended Action for Affected Systems
SB-045
2/18/2009
Change BIOS setting if rear (seat) speakers do not work
NASCAR Racing
Need for Speed CARBON
Medium: Recommended Action for Affected Systems
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customer service contact: techsupport@globalvr.com
phone: 408.597.3435 fax: 408.597.3437
address: 1955 Concourse Drive, San Jose, CA 95131
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