Welcome to the GLOBAL VR® Customer Service Website.  Please select a product link to view all service documents.
 
WHAT'S NEW! Shh..! Welcome to Frightfearland™ documents are now online.
New and Improved FAQ/Troubleshooting pages.
Visit our Online Store to buy parts.
Check our Hardware Reference page for I/O PCBs, Motherboards, BIOS settings, & System Recovery Disk (SRD) versions.
Latest Service Bulletins
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Number Date Issue Product Priority
SB-048 11/23/2011 Turn off Power before Connecting Game Dongle or Dongle may become Damaged and Unusable All Games Low: Useful Information
SB-047 7/25/2011 Found New Hardware Wizard appears after running the System Recovery Disk All Games Low: Useful Information
SB-046 2/19/2009 Change BIOS setting if Found New Hardware Wizard appears at boot Paradise Lost Medium: Recommended Action for Affected Systems
SB-045 2/18/2009 Change BIOS setting if rear (seat) speakers do not work NASCAR Racing
Need for Speed CARBON
Medium: Recommended Action for Affected Systems
SB-044 12/1/2008 Weld points in seat pedestal can loosen and cause damage to pedestal NASCAR Racing Motion Platform Medium: Recommended Action
SB-043 5/16/2008 Light Gun Calibration Help America's Army Low: Useful Information
SB-042 2/21/2008 Cabinet Sections may Separate after Rough Handling NASCAR Racing Standard Cabinets Medium: Recommended Action
SB-041 1/29/2008 Video Cards can Sometimes Loosen in Shipping NASCAR Racing Medium: Recommended Action for Affected Systems


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customer service contact: techsupport@globalvr.com
phone: 408.597.3435     fax: 408.597.3437
address: 1955 Concourse Drive, San Jose, CA 95131
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